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Award Winning Relocation Services
We are pleased to announce Dickens Mitchener’s Relocation Department received the highest honor for the entire Leading Real Estate Companies of the World (LRE) network at the annual conference held in March 2020 in Las Vegas. LRE is comprised of 565 real estate firms from more than 70 countries. Catharine Pappas accepted the Diamond Award, the Crown of Excellence for Outgoing Referral Production, Outgoing Sales Production, Equivalent Outgoing Sales Production, and was also recognized for our company marketing.
As relocation service experts, our experienced team is committed to making your life-changing move as stress-free and seamless as possible. Our award-winning relocation department, led by Catharine Pappas, specializes in the transfer of individuals, families and corporate employees to and from the Charlotte area. We are committed to using our intimate community knowledge and impressive relocation affiliations and connections to help you make the sometimes daunting, overwhelming task of moving as hassle-free as possible. We provide home marketing/selling assistance, home finding services, moving recommendations, rental home assistance, temporary housing assistance, accompanying spousal/partner employment assistance, mortgage loan services, area orientation assistance, and so much more.
Our team provides a comprehensive suite of services to corporations and individuals on an international scale– As a proud affiliate member of the industry’s largest broker-to-broker network, Leading Real Estate Companies of the World®, we can help you find, list and sell, or manage properties in virtually any community, worldwide. Through these powerful partnerships, we work in cooperation with more than 500 top brokerage firms to identify buyers and sellers for properties all over the world. If your move is taking you away from Charlotte, our connection with Leading Real Estate Companies of the World® allows us to put you in touch with a top broker in your destination area.
Our Relocation Services
Meet our Relocation Director:
Catharine Pappas is the mastermind leader of Dickens Mitchener’s award-winning relocation department. As a native Charlottean, Pappas brings a wealth of intimate knowledge, experience, enthusiasm, and attention to her job of transitioning families to and from the Queen City.
Pappas has more than 25 years of relocation experience and also holds many impressive relocation designations. She holds her Certified Relocation Professional (CRP), Global Destination Specialist (GDS) and Relocation Certified Coordinator (RCC) designations. She also assisted Dickens Mitchener in solidifying some strategic memberships with the Employee Relocation Council (ERC), the Leading Real Estate Companies of the World™, the Charlotte Chamber Economic Development Council and the Charlotte Metro Area Relocation Council. She also has been honored with The President’s Service Award, Relo Direct Platinum Service Excellence Award in 2016 and 2018, and inducted into the Relocation Hall of Fame in 2018. Currently, Pappas is serving as Chairman of the Advisory Council for 2019 and on the Board of the Relocation Director’s Council.
- Coordinating area tours
- Coordinating hotel stays
- Trailing spouse support
- Private and public school support
- Managing corporate housing and moving companies
- Origination services including home sale
“Catharine is the best relocation/residential real estate person that I have worked with. The quality of her work and attention to detail is excellent. As an example of her going above and beyond, at the closing dinner for the client, she offered to drive almost 100 miles to review the client’s old house and work with the local broker to get it sold. Damned if she did not do it!”
“Catharine is a tremendous resource and advocate for transferees in her market. We have shared business referrals and I have always been impressed with the caliber of professionalism and care she takes with my clients.”
“Catharine was a Godsend!”
Our RELO Quality Certification
Every industry has its superstars. Leading Real Estate Companies of the World® network decided it was time to recognize its top performers and created the RELO® Quality Certification Program. This program was the first standardized measure of quality and performance in the relocation industry. Dickens Mitchener was honored to make the prestigious, highly selective list of real estate firms.
The standards for the certification are built upon a foundation of core values: company commitment, leadership, customer and results focus, education and resource allocation. Using a rigorous set of criteria, all aspects of a relocation department are carefully considered. From business plans and web site design to service evaluations and workplace environment, the thoroughness of the screening process guarantees that those approved have truly earned the designation “best-of-the-best.” Reviews ensure that these high standards are maintained, making the certification a legitimate industry benchmark. Developed to identify the top relocation departments in the Leading Real Estate Companies of the World® network, this program recognizes outstanding efforts by those who go beyond expected quality service and instead choose to excel in their field.
2018 Website Quality Certification
Dickens Mitchener earned the certification after receiving high marks in a number of critical areas relating to website performance, including usability, design and content, interactivity, customer service, and mobile responsiveness. The evaluation was conducted by Virtual Results, LLC, a real estate internet and social marketing firm selected by LeadingRE to review the websites of participating members.
Available only to firms affiliated with LeadingRE, the WQC is awarded based on specific measurements that are updated each year based on the latest in internet marketing strategies and evolving consumer preferences. To maintain the certification, companies must be re-certified every two years.
Relocation Guide Materials provided by the Charlotte Chamber of Commerce
Get Going Guide by Mecklenburg County Park & Recreation