Director of Relocation: Catharine Pappas
Catharine Pappas is the mastermind leader of Dickens Mitchener’s award-winning relocation department. As a native Charlottean, Pappas brings a wealth of intimate knowledge, experience, enthusiasm, and attention to her job of transitioning families to and from the Queen City.
Pappas is a proud graduate of the University of North Carolina at Chapel Hill, where she earned a degree in economics. After college, she began her career in real estate working for Coates, Reid & Waldron, the largest real estate company in Aspen, CO. Before joining the Dickens Mitchener team in 1993, Pappas worked in Washington, D.C., where she worked as the office administrator for a successful congressman.
Pappas has more than 25 years of relocation experience and also holds many impressive relocation designations. She holds her Certified Relocation Professional (CRP), Relocation Certified Coordinator (RCC) and Global Destination Specialist (GDS) designations. She also assisted Dickens Mitchener in solidifying some strategic memberships with the Employee Relocation Council (ERC), the Leading Real Estate Companies of the World™, the Charlotte Chamber Economic Development Council and the Charlotte Metro Area Relocation Council. She also has been honored with The President’s Service Award, Relo Direct Platinum Service Excellence Award in 2016 and 2018, and inducted into the Relocation Hall of Fame in 2018.
Under Pappas’s powerful leadership, the relocation department has been honored with numerous awards for outgoing and incoming referral performance and marketing. The department was recently re-certified for the prestigious RELO Quality Certification (RQC), a designation that is held by less than 4% of the top real estate companies in the world, and in 2012, Dickens Mitchener won the International Properties Award for best real estate company in North Carolina. Currently, Pappas is serving as Chairman of the Advisory Council for 2019 and on the Board of the Relocation Director’s Council.
- Coordinating area tours
- Coordinating hotel stays
- Trailing spouse support
- Private and public school support
- Managing corporate housing and moving companies
- Origination services including home sale
- 2019 Diamond Award
- 2019 Crown of Excellence Award for Outgoing Referral Productions
- 2019 Outgoing Sales Production
- 2019 Equivalent Outgoing Sales Production
- 2019 Company Marketing
- 2018 Inducted into the Relocation Hall of Fame
- 2016, 2017 & 2018 RELO Direct Platinum Service Excellence Award
- 2015 RELO Partner Brokerage Award
- LeadingRE President's Service Award & Chairman's Award
- LeadingRE Momentum Club
“Catharine is the best relocation/residential real estate person that I have worked with. The quality of her work and attention to detail is excellent. As an example of her going above and beyond, at the closing dinner for the client, she offered to drive almost 100 miles to review the client’s old house and work with the local broker to get it sold. Damned if she did not do it!”
“Catharine is a tremendous resource and advocate for transferees in her market. We have shared business referrals and I have always been impressed with the caliber of professionalism and care she takes with my clients.”
“Catharine was a Godsend!”
Relocation Coordinator: Ann Spencer Bass
Ann Spencer Bass is the new Relocation Coordinator for the Dickens Mitchener team. Having spent most of her life in Charlotte, Bass has developed quite an appreciation for what the Queen City has to offer to its residents. Ann Spencer has observed how the city of Charlotte has changed and evolved in a positive way. She is excited to be on the relocation team that smoothly transitions families to and from Charlotte during this prime time.
After earning her degree in Art History from Wofford College, Ann Spencer returned to the Queen City to work as a recruiter and coordinator at a small insurance services company. Now, years later, she is excited to join the award-winning relocation department at Dickens Mitchener as the new Relocation Coordinator.
In her free time outside of work, Ann Spencer enjoys live music, visiting local art galleries, traveling and spending as much time as possible with her family and friends.