When you choose our Dickens Mitchener team, you are putting your trust in the most talented, experienced, and technologically astute REALTORS® in the Charlotte region. We are committed to setting new standards for extraordinary customer service as well as providing our clients with intimate community knowledge and expertise. We've spent more than 29+ years perfecting our unique and effective business method to become your best source for residential real estate.
In 1991, our founder Vicky Mitchener set out to create a real estate agency unlike any other in the Charlotte region. Already a highly successful agent, she wanted to create an agency that would simplify the entire transaction process, while simultaneously providing clients with the ultimate real estate buying or selling experience. After assembling a team of the areas most knowledgeable professionals, she then integrated the use of the latest technologies and most advanced marketing concepts to create a business platform based on shared information and team communication. She installed computers for data management, a revolutionary upgrade in 1991, and also implemented a shared marketing program that each agent could access for self-promotion. This thoughtful approach to agent support quickly translated into sales success and established Dickens Mitchener as Charlotte's best source for residential real estate.
Today, our Dickens Mitchener team is comprised of more than 100 experienced real estate professionals who have mastered the latest trends of the ever-changing market and are dedicated to making every transaction as seamless as possible. In June 2016 we proudly opened a second office in Ballantyne to better serve our trusted clients and to meet the increasing demand. Our agents are full-time experts who set the region's standard for innovative practices, client satisfaction, and outstanding results. With diverse backgrounds in business, law, sales, interior design, finance, and even nursing, each one of our agents brings a unique skill-set to the table. We are true neighborhood specialists, who have intimate knowledge of the region's most outstanding properties in Charlotte's most sought-after neighborhoods, from Ballantyne, and Belmont, to Myers Park, and Lake Norman. When you choose our team, you get access to more than 6,000 resale listings through the Canopy Multiple Listing Service as well as an up-to-the-minute database of new listings, home developments, and homes for sale by owner.
Beyond Charlotte, Dickens Mitchener is specialized in offering premier relocation services virtually anywhere in the world. Our relocation experts help you find the communities, school districts, and amenities that match your lifestyle. Whether you are in Ballantyne, Belmont, Dilworth, Eastover, Huntersville, Lake Norman, Lake Wylie, Matthews, Myers Park, Uptown, in Fort Mill, SC, or one of the many other great neighborhoods, we want you to feel at home in Charlotte. As a proud member of the Leading Real Estate Companies of the World®, Luxury Portfolio Fine Property Collection® and Worldwide Employee Relocation Council®, we have connections to more than 565 real estate firms around the nation and in more than 60 international countries. These memberships provide you with the comfort of knowing you will receive the same superior service, regardless of where in the world you may be headed.
North Carolina native Vicky Mitchener is the high-energy, driving force behind the Dickens Mitchener team of real estate professionals.
After graduating from Wake Forest University with a degree in political science, Mitchener began an award-winning career as an executive with Xerox. After five fulfilling years of travel, promotions, and intense corporate sales, this sales rep was ready for yet another career change and challenge. In 1988, Mitchener became a licensed REALTOR® and eagerly entered the competitive Charlotte real estate market where she quickly established herself as one of the city's top agents.
Mitchener was not entirely satisfied with the inside operations of the local real estate industry. With her background in advanced technology, it was apparent to her that technology and marketing were exactly what the real estate industry needed to flourish so she founded Dickens Mitchener.
From the very beginning, Vicky's vision was to create a forward-thinking, innovative, and strategic real estate firm based on the latest technologies and shared information. The goal was to simplify the entire process of real estate for both the agents and more importantly for the clients. This proved to be the recipe for real estate success and almost overnight, Dickens Mitchener evolved into Charlotte's premier residential real estate company. Through collaborative leadership, the company continues to flourish. She brings more than 30 years of experience to the table and impressive sales of more than $20 million per year.
Mitchener was nominated Entrepreneur of the Year by the Charlotte Chamber of Commerce in 1997 and was the recipient of the Women in Business Award from the Charlotte Business Journal in 1998. She is also a two-time recipient of the Fast 50 Business Journal Award.
One of seven children, she grew up in the small town of Morganton, N.C. She and her husband Bill live in Charlotte's Eastover neighborhood and are the proud parents of three daughters. She is a member of Christ Episcopal Church, an enthusiastic community volunteer, a former pilot, and an avid snow skier.
As general sales manager and broker-in-charge, Sarah Szczodrowski excels in recruiting agents, as well as training, advising, and monitoring agents in all sales activities, licensing compliance requirements, and strategic marketing campaigns. With more than 15 years of real estate experience and a variety of top real estate designations, she is well-versed on the latest industry practices, rules, and regulations. This know-how enriches her performance as the "go-to" liaison between Dickens Mitchener agents and the real estate commission, as well as the local Realtors association. She is also responsible for scheduling and coordinating special events, guest speakers, sales meetings, and community outreach activities.
As broker-in-charge, Jimmy Rountree excels in advising and carefully monitoring agents in all sales activities, licensing compliance requirements and strategic marketing campaigns. Following a family tradition of working in real estate, Jimmy Rountree teamed up with his mother Sharon in 2002 to start selling homes in the greater Charlotte area. Even coming from a long line of Realtors, Rountree brings his own unique skill-set to the table. Using his intimate understanding of the Charlotte area and real estate market, he is able to dig deep to understand his clients' precise real estate needs. He is patient, understanding and detail oriented, making the buying and selling processes as seamless as possible. Rountree provides his clients with unmatchable service, attention to detail, passion, and a positive attitude that goes beyond the call of duty.
Melanie Vise has been the lead office administrator at Dickens Mitchener for 25 years. As a veteran member of the firm, Vise is responsible for managing all property listings as well as overseeing MLS compliance on all listings, to ensure the integrity of the firm. Vise also acts as the fill-in accountant for the firm and is trained to maintain contract paperwork, handle earnest money and pay agent commissions. In addition, she is also in charge of staff management, building maintenance and ordering all corporate marketing and office supplies for the firm. Vise is also in charge of coordinating all corporate events and functions.
Catharine Pappas is the mastermind leader of Dickens Mitchener's award-winning relocation department. As a native Charlottean, Pappas brings a wealth of intimate knowledge, experience, enthusiasm and attention to her job of transitioning families to and from the Queen City. Pappas has more than 25 years of relocation experience and also holds many impressive relocation designations. She holds her Certified Relocation Professional (CRP), Relocation Certified Coordinator (RCC) and Global Destination Specialist (GDS) designations. She also assisted Dickens Mitchener in solidifying some strategic memberships with the Employee Relocation Council (ERC), the Leading Real Estate Companies of the World,TM the Charlotte Chamber Economic Development Council and the Charlotte Metro Area Relocation Council.
Celeste Horton is our newest member of the Leadership team. She has over 10 years experience in digital marketing including social media, paid advertising and marketing strategies. She previously managed social media for individual agents and oversaw the Dickens Mitchener social media presence. She helped create the social media department and is excited to see what the future brings. In her new role, she is responsible for all internal and external communications. She is also lead for the new website design and development. Horton oversees the social media department as well as the South office manager.